Lost home ward access

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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Joined: Sun Feb 26, 2017 4:51 pm

Lost home ward access

Postby ndt_trainer » Sun Feb 26, 2017 4:54 pm

I have a ward clerk calling and a branch clerk calling.
In the past in LCR I had a drop down to show which unit I was working in i.e. home ward or Branch.
But now when I log in I only see the Branch.
I can't see my home ward.


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Re: Lost home ward access

Postby eblood66 » Sun Feb 26, 2017 8:23 pm

Does LDS tools and/or the Directory still show your home ward and your ward clerk calling in that ward?

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Re: Lost home ward access

Postby russellhltn » Sun Feb 26, 2017 8:49 pm

You might want to check into the possibility that your records were moved and you are no longer in your home ward.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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