Recovery option not available

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
IsabinoAlmeron
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Posts: 1
Joined: Sun Feb 19, 2017 8:45 am

Recovery option not available

Postby IsabinoAlmeron » Sun Feb 19, 2017 8:49 am

I've tried to recover my account using membership record number recovery but still I can't recover it. Something will appear saying the recovery option isn't available. What will I do?

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sbradshaw
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Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
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Re: Recovery option not available

Postby sbradshaw » Sun Feb 19, 2017 1:38 pm

You'll need to work with your ward clerk, who can call the Global Service Center on your behalf.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


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