Recovery not available for this account
Posted: Tue Feb 14, 2017 10:47 am
I cannot recover my username or password because I keep getting the message that "Online recovery is not available for this account". I am using my wife's account to post this because the site refers me to the forum for additional help but you are required to login to access the forum. Who can I contact to access my account if none of the suggested recovery methods are allowed for my account?