LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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boggessw wrote:I have paid our tithing and donations online in 2016 but when I try to retrieve my statement for taxes, I get the letter stating "No donations for 2016." I need this fixed so I can do my taxes. thanks
Are you sure you used the same account to donate as you are now using to try to retrieve your statement?
You might want to check with your ward clerk or financial clerk to make sure what membership record number (MRN) is associated with your donations. Then you can check (by going to ldsaccount.lds.org) to make sure that the MRN associated with your LDS Account matches that.
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