getting into my account

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
quilter12
New Member
Posts: 1
Joined: Mon Feb 06, 2017 3:28 pm

getting into my account

Postby quilter12 » Mon Feb 06, 2017 3:31 pm

It tells me to contact global service center but I can't find the phone number. Right now my husbands name and information comes up. with quilter12 user name. We are separated and I need to pay my tithing and get my ward directory. We live in separate residences and have separate wards.

russellhltn
Community Administrator
Posts: 22865
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: getting into my account

Postby russellhltn » Mon Feb 06, 2017 4:29 pm

Go to ldsaccount.lds.org. Check the birthdate information found there. It's possible that the MRN associated with the quilter12 username is his MRN - effectively making it his account.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

lajackson
Community Moderators
Posts: 7134
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: getting into my account

Postby lajackson » Mon Feb 06, 2017 4:55 pm

After you check that, work with your ward clerk to reclaim your account, if you had one, to set up a new account, or to involve the Global Service Center to straighten out things if needed.


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