wont let my grandson sign in

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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wont let my grandson sign in

Postby retiredmathlady » Mon Feb 06, 2017 8:28 am

My grandson has been trying to sign in to pay tithing on line and it wont let him sign in. it keeps going back to my sign in page.

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Re: wont let my grandson sign in

Postby russellhltn » Mon Feb 06, 2017 10:36 am

Odds are your grandson is supplying the wrong information (or, perhaps he's pressing "enter" so it's his name and your password) - so it's refusing his login. Your browser has memorized your login, so every time it goes to that page, your information appears.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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