wont let my grandson sign in

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
retiredmathlady
New Member
Posts: 1
Joined: Mon Feb 06, 2017 8:26 am

wont let my grandson sign in

Postby retiredmathlady » Mon Feb 06, 2017 8:28 am

My grandson has been trying to sign in to pay tithing on line and it wont let him sign in. it keeps going back to my sign in page.

russellhltn
Community Administrator
Posts: 21654
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: wont let my grandson sign in

Postby russellhltn » Mon Feb 06, 2017 10:36 am

Odds are your grandson is supplying the wrong information (or, perhaps he's pressing "enter" so it's his name and your password) - so it's refusing his login. Your browser has memorized your login, so every time it goes to that page, your information appears.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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