account access denied

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
charlettmarie
New Member
Posts: 1
Joined: Fri Feb 03, 2017 11:18 am

account access denied

Postby charlettmarie » Fri Feb 03, 2017 11:20 am

I don't know why but my account now says I am not a member and cannot print the ward calendar. I put my information, including membership number in, and it says someone already has that account. I have been fine up until a couple of months ago and now it says access is denied.

russellhltn
Community Administrator
Posts: 21922
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: account access denied

Postby russellhltn » Fri Feb 03, 2017 12:13 pm

I suggest you use the "forgot username" link on the sign in screen and use the MRN option to find out what account has your MRN.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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