Direct Line Patriarchal Blessing Requests stuck on update email

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reesdaddy5
New Member
Posts: 1
Joined: Wed Feb 01, 2017 12:50 pm

Direct Line Patriarchal Blessing Requests stuck on update email

Postby reesdaddy5 » Wed Feb 01, 2017 12:53 pm

I am wanting to request the patriarchal blessing of a direct-line ancestor. Whenever I click on request it says it needs me to confirm that my email contact is correct. It doesn't give me any options or link buttons to update it directly from that page, so I went to my account and made sure that it was updated and saved in both the contact info and the security info sections. When I return I still get the same message that I need to confirm my email for communication.

Am I missing something, or is this a glitch of some sort?

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Direct Line Patriarchal Blessing Requests stuck on update email

Postby russellhltn » Wed Feb 01, 2017 1:45 pm

I think "Confirm" in this context means that lds.org has sent you an email with a link and you've responded. That way, lds.org knows that email address and the ldsaccount holder are the same person.

I'm not sure what it takes to confirm an email. I'd suggest going to ldsaccount.lds.org and seeing if there's something there.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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