Unable to update Membership Record Number

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
shermanbeltran
New Member
Posts: 2
Joined: Mon Jan 30, 2017 12:27 am

Unable to update Membership Record Number

Postby shermanbeltran » Mon Jan 30, 2017 2:57 am

My membership record number cannot be updated and saved on my LDS account. I have previously registered without entering my MRN. When updating and saving my MRN, a pop up window appears indicating the account already exists. Please delete or override my previous LDS account and retain my new account.

User avatar
sbradshaw
Senior Member
Posts: 3359
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: Unable to update Membership Record Number

Postby sbradshaw » Wed Feb 01, 2017 8:25 am

Hi, you'll need to work with your clerk, who can call the Global Service Center on your behalf to get the other account deleted or merged.
Samuel Bradshaw • If you desire to serve God, you are called to the work.

shermanbeltran
New Member
Posts: 2
Joined: Mon Jan 30, 2017 12:27 am

Re: Unable to update Membership Record Number

Postby shermanbeltran » Wed Feb 01, 2017 8:42 pm

Thanks Sam.
I'll do as you have stated when I get back to my home ward in Philippines and hope to get things ironed out.

Prith001
New Member
Posts: 3
Joined: Thu Nov 07, 2013 9:54 am

Re: Unable to update Membership Record Number

Postby Prith001 » Mon Feb 06, 2017 12:00 am

Same problem. Working on behalf of member. Somewhat frustrated.

Thanks Pom

lajackson
Community Moderators
Posts: 7006
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Unable to update Membership Record Number

Postby lajackson » Mon Feb 06, 2017 9:58 am

Prith001 wrote:Same problem.

Same answer, two posts before yours, with additional details here.


Return to “LDS Account”

Who is online

Users browsing this forum: No registered users and 1 guest