2-step Verification Problem

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
kirsid
New Member
Posts: 2
Joined: Tue Jan 24, 2017 11:45 am

2-step Verification Problem

Postby kirsid » Tue Jan 24, 2017 11:46 am

I set up 2-step verification through an authenticator app, but my phone had to be factory reset. I can't change account settings, and I can't set up the authenticator app without access. What can I do?

kirsid
New Member
Posts: 2
Joined: Tue Jan 24, 2017 11:45 am

Re: 2-step Verification Problem

Postby kirsid » Wed Jan 25, 2017 8:02 am

For anyone else looking for an answer, I just called the Global Service Center and had them reset it.


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