Page 1 of 2

Mobile phone verification issue with google voice

Posted: Mon Jan 23, 2017 9:07 am
by jaredmoore
My mobile phone number is through google voice, I ported it years ago. Normally I don't have issues verifying that phone number, but when trying to verify it with my lds.org account I am not getting the verification text message. I've sent multiple requests over the past two days and nothing has come through. Has any one else experienced this issue and know of a work around?

Re: Mobile phone verification issue with google voice

Posted: Wed Mar 22, 2017 8:11 am
by benu
I am having the same issue with a Google-Voice phone number.

Re: Mobile phone verification issue with google voice

Posted: Thu Mar 23, 2017 9:38 am
by collett35
My phone number must be [redacted]

Re: Mobile phone verification issue with google voice

Posted: Fri Mar 24, 2017 8:00 pm
by jdlessley
Moderator note: the phone number was removed since this is a public forum and anyone can view the post and personal information.

Re: Mobile phone verification issue with google voice

Posted: Tue May 23, 2017 9:15 am
by TerraSnavely
Having the same problem - you ever figure it out?
Terra

Re: Mobile phone verification issue with google voice

Posted: Wed Jun 14, 2017 4:29 pm
by mjc98
This still seems to be an issue.

Re: Mobile phone verification issue with google voice

Posted: Wed Feb 07, 2018 9:15 pm
by mwobrock
This needs to be addressed.

Re: Mobile phone verification issue with google voice

Posted: Tue Jul 17, 2018 1:54 pm
by erekson101
Same issue with me

Re: Mobile phone verification issue with google voice

Posted: Tue Jul 17, 2018 2:54 pm
by russellhltn
It's possible the "oversight" is deliberate. The whole point of the verification is to make sure "it's you" by "something you have". As I understand it, Google voice sends to multiple "things you might have". Nice for communication, not so good for authentication.

Re: Mobile phone verification issue with google voice

Posted: Tue Jul 17, 2018 8:21 pm
by lajackson
russellhltn wrote:Nice for communication, not so good for authentication.
Most organizations allow it, but a few do not. Is there any way to check and see if the Church has decided not to honor those numbers?

My pharmacy (a national chain) cannot seem to send a text message to me when my prescriptions are ready and they restock them when I do not pick them up. I usually show up the next day and ask them to refill them again.