my Missionary Portal account

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
Halpam
New Member
Posts: 1
Joined: Mon Jan 23, 2017 7:42 am

my Missionary Portal account

Postby Halpam » Mon Jan 23, 2017 7:46 am

Please Help!! I am on a mission and have been here 3 months. I received a notice that I had to change my pass word so I followed the instruction and not all I can do is log into LDS.org. I can not get into my missionary portal, my LDS mail and all my donations are gone too. Please help I need to get back into these accounts.
Thank you

russellhltn
Community Administrator
Posts: 21784
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: my Missionary Portal account

Postby russellhltn » Mon Jan 23, 2017 10:41 am

It sounds like you created a new account. You need to recover your old account. I'd suggest clicking on "forgot username" at the login screen and find out what your old username was.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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