Got a message from you saying my phone number had been changed.

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
mariporter
New Member
Posts: 1
Joined: Wed Jan 18, 2017 6:18 pm

Got a message from you saying my phone number had been changed.

Postby mariporter » Wed Jan 18, 2017 6:22 pm

I got an email from you saying my phone number was no longer associated with the phone number 805-402-3738.
I did not make that change. At least not on purpose! Why did this happen? What should I do? Why does your email
to me include a link that does not seem to address the problem? NOT user friendly; very confusing. Took too long
to get to this option, and don't even know if this will resolve issue.
Please restore the original phone number (above) to my account.
Thank you,
Mari Porter

lajackson
Community Moderators
Posts: 7135
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Got a message from you saying my phone number had been changed.

Postby lajackson » Wed Jan 18, 2017 9:32 pm

Please ask your ward clerk to help you contact the Global Service Center and ask them to fix your LDS Account. No one here can do it.

This is a user-to-user discussion forum for help and suggestions relating to various Church websites and program applications, but no one here has access to anything pertaining to your LDS Account. The GSC will be able to help you.


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