wrong verification email sent

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
phillipsr7
New Member
Posts: 1
Joined: Mon Jan 16, 2017 5:00 pm

wrong verification email sent

Postby phillipsr7 » Mon Jan 16, 2017 5:02 pm

I am trying to register my daughter for an account. I accidentally put an incorrect email for them to send the verification code to and can't find where I can change that.

jdlessley
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Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: wrong verification email sent

Postby jdlessley » Wed Jan 18, 2017 7:16 pm

The email address for LDS Account and the one displayed on the Directory are synchronized. You can change the one in LDS Account by editing the one displayed in the Directory and vice versa. However changing the email address will not have the verification code resent. After changing the email address for your daughter in the Directory have your ward clerk contact the global service center to have them resend the verification code.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?


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