wrong last name on my account

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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Joined: Fri Jun 03, 2016 4:10 pm

wrong last name on my account

Postby azgrannyfranny » Sun Jan 15, 2017 3:41 pm

My name on my account is still under my divorced last name and not my new last name. It is correct on the church records but I cannot change it on my lds account. please help

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Re: wrong last name on my account

Postby russellhltn » Sun Jan 15, 2017 4:07 pm

We (the community) has not found how the name on the account gets updated. At this time, the best option is to ask the membership clerk to call CHQ and ask them to update it.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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