renew Ensign

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bgdehart
New Member
Posts: 1
Joined: Sat Jan 14, 2017 10:37 am

renew Ensign

Postby bgdehart » Sat Jan 14, 2017 10:42 am

I've been renewing our Ensign online for a number of years but have been unable to do it for 2017. I'm using the same computer, same Login name and the latest password.

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aebrown
Community Administrator
Posts: 14953
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: renew Ensign

Postby aebrown » Sat Jan 14, 2017 10:46 am

bgdehart wrote:I've been renewing our Ensign online for a number of years but have been unable to do it for 2017. I'm using the same computer, same Login name and the latest password.

What do you mean when you say you are "unable to do it"? You posted this in LDS Account -- does that mean you can't even sign in? Or is something else going wrong as you try to renew the Ensign? Please let us know what steps you are taking and what error messages or other problems you see that prevent the renewal.


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