My account shows a continual timed out message

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Bloxham62
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Joined: Tue Jan 10, 2017 1:54 pm

My account shows a continual timed out message

Postby Bloxham62 » Tue Jan 10, 2017 2:02 pm

Every time I attempt to update the "contacts" portion of my account (specifically the mobile phone number) I continually get the message that my account has timed out when I hit the "save" button. It doesn't seem to matter how often I attempt to do this. I'm wondering if the page has a software glitch?

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: My account shows a continual timed out message

Postby russellhltn » Tue Jan 10, 2017 2:06 pm

On a wild guess, you might want to check the date/time/time zone on your computer. If the clock/calendar is too far off, it can create strange software problems.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

mymurphy
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Posts: 1
Joined: Mon Jan 30, 2017 8:58 am

Re: My account shows a continual timed out message

Postby mymurphy » Mon Jan 30, 2017 9:02 am

How to increase the time on the site before I get a timed out message. I only last about 1-2 minutes before being knocked off the site. My date and time are correct for the region I live in.

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sbradshaw
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Joined: Mon Sep 26, 2011 8:42 pm
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Re: My account shows a continual timed out message

Postby sbradshaw » Wed Feb 01, 2017 8:27 am

Have you tried in another web browser? That'd be the next thing I'd try.
Samuel Bradshaw • If you desire to serve God, you are called to the work.


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