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Login problems
Posted: Sun Dec 18, 2016 4:16 pm
by nerdian891
Ok so I just made an account on FamilySearch.org. I have already clicked on the confirmation link.
I try to go to sign in, and it tells me that I have the wrong username or password. Even though I just made it. So i go to "forgot my password", type in the username that I made, and it tells me that the username does not exist. So then I go to forgot my username, type in my email, the email then tells me the same username. I then copy paste the username into the forgot password link, and it still tells me that the username doesn't exist... please help
Re: Login problems
Posted: Sun Dec 18, 2016 4:34 pm
by mmanfra
Hi,
I am having the same problem! Does it take awhile for the system to catch up? The forum recognized the username and password though... Thanks for any help that anyone here can give.
Re: Login problems
Posted: Sun Dec 18, 2016 4:37 pm
by nerdian891
Same, I signed in here no problem. I guess I'll wait a few hours or so.
Re: Login problems
Posted: Sun Dec 18, 2016 9:58 pm
by lajackson
mmanfra wrote:Does it take awhile for the system to catch up?
Yes. Some changes happen quite quickly, but there are some systems that communicate regularly but not instantly. So sometimes it takes an hour or two, and in rare cases a day, before all of the computers have coordinated their information.
Re: Login problems
Posted: Mon Dec 19, 2016 6:36 am
by mmanfra
lajackson wrote:mmanfra wrote:Does it take awhile for the system to catch up?
Yes. Some changes happen quite quickly, but there are some systems that communicate regularly but not instantly. So sometimes it takes an hour or two, and in rare cases a day, before all of the computers have coordinated their information.
OK, thanks for the info!
Re: Login problems
Posted: Mon Dec 19, 2016 8:46 pm
by nerdian891
It's been 24hrs and still nope...
Re: Login problems
Posted: Thu Dec 29, 2016 2:14 am
by delmawululran
Really need help for my Bishop LDS Account . He forgot his username and password so we came in to my account to sent this message for help to recover for his LDS Account please. We really need it now for our endorsement. Thankyou
Re: Login problems
Posted: Thu Dec 29, 2016 2:33 am
by russellhltn
delmawululran wrote:Really need help for my Bishop LDS Account . He forgot his username and password so we came in to my account to sent this message for help to recover for his LDS Account please. We really need it now for our endorsement. Thankyou
I think he's going to have to call Local Unit Support. I doubt if the normal recovery methods will work for someone with a calling of Bishop.