Login problems

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
nerdian891
New Member
Posts: 3
Joined: Sun Dec 18, 2016 4:11 pm

Login problems

Postby nerdian891 » Sun Dec 18, 2016 4:16 pm

Ok so I just made an account on FamilySearch.org. I have already clicked on the confirmation link.

I try to go to sign in, and it tells me that I have the wrong username or password. Even though I just made it. So i go to "forgot my password", type in the username that I made, and it tells me that the username does not exist. So then I go to forgot my username, type in my email, the email then tells me the same username. I then copy paste the username into the forgot password link, and it still tells me that the username doesn't exist... please help

mmanfra
New Member
Posts: 2
Joined: Sun Dec 18, 2016 4:33 pm

Re: Login problems

Postby mmanfra » Sun Dec 18, 2016 4:34 pm

Hi,

I am having the same problem! Does it take awhile for the system to catch up? The forum recognized the username and password though... Thanks for any help that anyone here can give.

nerdian891
New Member
Posts: 3
Joined: Sun Dec 18, 2016 4:11 pm

Re: Login problems

Postby nerdian891 » Sun Dec 18, 2016 4:37 pm

Same, I signed in here no problem. I guess I'll wait a few hours or so.

lajackson
Community Moderators
Posts: 6859
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Login problems

Postby lajackson » Sun Dec 18, 2016 9:58 pm

mmanfra wrote:Does it take awhile for the system to catch up?

Yes. Some changes happen quite quickly, but there are some systems that communicate regularly but not instantly. So sometimes it takes an hour or two, and in rare cases a day, before all of the computers have coordinated their information.

mmanfra
New Member
Posts: 2
Joined: Sun Dec 18, 2016 4:33 pm

Re: Login problems

Postby mmanfra » Mon Dec 19, 2016 6:36 am

lajackson wrote:
mmanfra wrote:Does it take awhile for the system to catch up?

Yes. Some changes happen quite quickly, but there are some systems that communicate regularly but not instantly. So sometimes it takes an hour or two, and in rare cases a day, before all of the computers have coordinated their information.



OK, thanks for the info!

nerdian891
New Member
Posts: 3
Joined: Sun Dec 18, 2016 4:11 pm

Re: Login problems

Postby nerdian891 » Mon Dec 19, 2016 8:46 pm

It's been 24hrs and still nope... :(

delmawululran
New Member
Posts: 1
Joined: Thu Dec 29, 2016 2:11 am

Re: Login problems

Postby delmawululran » Thu Dec 29, 2016 2:14 am

Really need help for my Bishop LDS Account . He forgot his username and password so we came in to my account to sent this message for help to recover for his LDS Account please. We really need it now for our endorsement. Thankyou

russellhltn
Community Administrator
Posts: 22209
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Login problems

Postby russellhltn » Thu Dec 29, 2016 2:33 am

delmawululran wrote:Really need help for my Bishop LDS Account . He forgot his username and password so we came in to my account to sent this message for help to recover for his LDS Account please. We really need it now for our endorsement. Thankyou

I think he's going to have to call Local Unit Support. I doubt if the normal recovery methods will work for someone with a calling of Bishop.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


Return to “LDS Account”

Who is online

Users browsing this forum: No registered users and 1 guest