Family Search

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
Hjimarlene
New Member
Posts: 2
Joined: Sun Dec 18, 2016 4:01 pm

Family Search

Postby Hjimarlene » Sun Dec 18, 2016 4:04 pm

I went onto Family Search to sign up for an account. Did that. It took me over to an LDS account and now I can't sign onto Family Search ... it just says my username is taken. But LDS took it when I created an account in Family Search. I was pulled away from it

Hjimarlene
New Member
Posts: 2
Joined: Sun Dec 18, 2016 4:01 pm

Re: Family Search

Postby Hjimarlene » Sun Dec 18, 2016 4:14 pm

How do we call to get help from real people on my account which never works to sign on in Family Search?
Jim Holmes

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aebrown
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Posts: 14967
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: Family Search

Postby aebrown » Sun Dec 18, 2016 8:36 pm

Hjimarlene wrote:How do we call to get help from real people on my account which never works to sign on in Family Search?

You can always call FamilySearch Support at 1-866-406-1830.


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