Two Accounts?

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
YoursTrulyOlive
New Member
Posts: 1
Joined: Mon Dec 12, 2016 9:26 am

Two Accounts?

Postby YoursTrulyOlive » Mon Dec 12, 2016 9:28 am

It won't let me add my Membership Record Number to my account because it says I already have an account attached to it. However, I have no recollection of making this other account, so I can't access it or anything. But now I can't update the account I use.

russellhltn
Community Administrator
Posts: 22554
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Two Accounts?

Postby russellhltn » Mon Dec 12, 2016 10:25 am

YoursTrulyOlive wrote:It won't let me add my Membership Record Number to my account because it says I already have an account attached to it. However, I have no recollection of making this other account, so I can't access it or anything. But now I can't update the account I use.

It was probably created for something like FamilySearch. You can find by going to the login page and clicking on "Forgot Username" and then use the MRN option for recovering the name of the other account.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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