second acct needed

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071150Pat
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Joined: Sun Dec 04, 2016 3:21 pm

second acct needed

Postby 071150Pat » Sun Dec 04, 2016 3:22 pm

I need to set up a second account with my same e-mail address as I am doing research for someone else and do not want to link their tree to mine, but it keeps saying I already exit, how do I do it?

jdlessley
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Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: second acct needed

Postby jdlessley » Sun Dec 04, 2016 3:58 pm

If you are doing research for another person, or member, then you can do that without creating another LDS Account. What you should be doing is using the "Help Others" link on the far right of the menu bar after you are signed on FamilySearch Family Tree. You will need the other person's Username and their Helper Number. More information is available about the Helper Number by clicking the "What's this?" link to the right of the Helper Number title.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

drepouille
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Joined: Sun Jul 01, 2007 5:06 pm
Location: Plattsmouth, NE
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Re: second acct needed

Postby drepouille » Mon Dec 05, 2016 6:21 am

071150Pat wrote:I need to set up a second account with my same e-mail address as I am doing research for someone else and do not want to link their tree to mine, but it keeps saying I already exit, how do I do it?

Please remember that Family Tree is a single tree. There is no such thing as your tree or my tree. The only records you can see that I cannot see are the records for living people that you have created. I can see and change the records for every deceased person you have created in Family Tree, and vice versa.
I also agree with jdlessley that you should be using the "Help Others" feature, so you can help other folks manage records for their living relatives.
Dana Repouille, Plattsmouth, Nebraska


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