lds account for my wife

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
hahn
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Joined: Mon Nov 21, 2016 10:23 am

lds account for my wife

Postby hahn » Mon Nov 21, 2016 10:25 am

as all personal information (f.e.pat.bless.) can be accessed for me only, we tried to enter a separate lds account for my wife. however, the system will not allow us to do so. how can my wife register?

russellhltn
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Location: U.S.

Re: lds account for my wife

Postby russellhltn » Mon Nov 21, 2016 10:37 am

hahn wrote:as all personal information (f.e.pat.bless.) can be accessed for me only, we tried to enter a separate lds account for my wife. however, the system will not allow us to do so. how can my wife register?

Where are you getting stuck? The system allows non-members to register. I assume you're getting stuck with entering the MRN. The most common problem is either the MRN is incorrect, or there's a forgotten account that already exists with that MRN.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

hahn
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Joined: Mon Nov 21, 2016 10:23 am

Re: lds account for my wife

Postby hahn » Mon Nov 21, 2016 10:47 am

we are both lds members. when entering my wife's mrn and birth date, the system blocked with the message: account already exists (? unknown to us) - is only one account per couple possible? then how can my wife access her petsonal information.

russellhltn
Community Administrator
Posts: 21921
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: lds account for my wife

Postby russellhltn » Mon Nov 21, 2016 10:56 am

hahn wrote:account already exists (? unknown to us)


It happens frequently. It was probably created to access something else like FamilySearch. Perhaps signed up in some ward push and then forgotten about.

At the login page, use the "forgot username" link and use the MRN option to recover the username. Once that's done, you can do the same to reset the password.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

lajackson
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Location: US

Re: lds account for my wife

Postby lajackson » Mon Nov 21, 2016 12:20 pm

hahn wrote:is only one account per couple possible?

No. You each need to have your own account. Following the instructions in the previous post will allow your wife to recover her account and reset it.

hahn
New Member
Posts: 4
Joined: Mon Nov 21, 2016 10:23 am

Re: lds account for my wife

Postby hahn » Mon Nov 21, 2016 12:37 pm

sorry to have bothered you with this question. problem is solvd! thank you anyway!

hahn
New Member
Posts: 4
Joined: Mon Nov 21, 2016 10:23 am

Re: lds account for my wife

Postby hahn » Mon Nov 21, 2016 1:10 pm

thank you very much for your knd assistance and explanations!


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