Transferring information from Ancestry to Family Search my husbands sign in comes up and i cant delete it

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lkbeckmann
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Joined: Sun Nov 20, 2016 4:19 pm

Transferring information from Ancestry to Family Search my husbands sign in comes up and i cant delete it

Postby lkbeckmann » Sun Nov 20, 2016 4:25 pm

while on Ancestry I click on the icon for Family Search which brings us a box to sign in. My husbands information is in that box and I cannot delete it to put in my information. I get a notice that my FamilySearch authorization has expired. Please sign into renew it. I can't because I can't delete his information.

lajackson
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Re: Transferring information from Ancestry to Family Search my husbands sign in comes up and i cant delete it

Postby lajackson » Sun Nov 20, 2016 5:33 pm

lkbeckmann wrote:while on Ancestry I click on the icon for Family Search which brings us a box to sign in. My husbands information is in that box and I cannot delete it to put in my information.

At the sign in box, you should be able to delete the sign in and password shown there and then enter your own.

You also should go into the setting in your browser that is causing it to remember sign ins and passwords and uncheck the box(es) to that this information will not be retained when you use that browser. In some browsers, the menu is called Tools, and in others it is called Settings. Either way, the browser is remembering the information, not the web site.


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