Page 1 of 1

LDS.org Log-in issues with my MRN

Posted: Fri Nov 18, 2016 4:50 pm
by BrigitteHunter
When I log in and try to access information about my ward, the website is saying that I have stated that I am not a member of the church. Which is false...! What can I do?
I have tried to adjust my settings but it says that there is already an account with that name and MRN. Of course there is, it's my account!

Help?

Re: LDS.org Log-in issues with my MRN

Posted: Fri Nov 18, 2016 5:40 pm
by scgallafent
The account you are using to log in is probably not the account associated with your MRN. Try going through the account recovery process (https://ldsaccount.lds.org/recovery?type=username) using your membership record number and see what you discover.