Log-in issues with my MRN

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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Joined: Fri Nov 18, 2016 4:47 pm Log-in issues with my MRN

Postby BrigitteHunter » Fri Nov 18, 2016 4:50 pm

When I log in and try to access information about my ward, the website is saying that I have stated that I am not a member of the church. Which is false...! What can I do?
I have tried to adjust my settings but it says that there is already an account with that name and MRN. Of course there is, it's my account!


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Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Log-in issues with my MRN

Postby scgallafent » Fri Nov 18, 2016 5:40 pm

The account you are using to log in is probably not the account associated with your MRN. Try going through the account recovery process ( using your membership record number and see what you discover.

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