LDS.org Log-in issues with my MRN

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
BrigitteHunter
New Member
Posts: 1
Joined: Fri Nov 18, 2016 4:47 pm

LDS.org Log-in issues with my MRN

Postby BrigitteHunter » Fri Nov 18, 2016 4:50 pm

When I log in and try to access information about my ward, the website is saying that I have stated that I am not a member of the church. Which is false...! What can I do?
I have tried to adjust my settings but it says that there is already an account with that name and MRN. Of course there is, it's my account!

Help?

scgallafent
Church Employee
Church Employee
Posts: 1207
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: LDS.org Log-in issues with my MRN

Postby scgallafent » Fri Nov 18, 2016 5:40 pm

The account you are using to log in is probably not the account associated with your MRN. Try going through the account recovery process (https://ldsaccount.lds.org/recovery?type=username) using your membership record number and see what you discover.


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