I forgot my password, and my security questions

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
rusleyannnewbold
New Member
Posts: 1
Joined: Tue Nov 15, 2016 7:29 am

I forgot my password, and my security questions

Postby rusleyannnewbold » Tue Nov 15, 2016 7:31 am

Hi

I have forgotten my password to log in to my account and my security questions answers are not correct either, can you please help me!!

Thank you

lajackson
Community Moderators
Posts: 6772
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: I forgot my password, and my security questions

Postby lajackson » Tue Nov 15, 2016 3:59 pm

rusleyannnewbold wrote:I have forgotten . . .

You can use the "Forgot user name?" option and recover your account using your membership record number and your date of birth.

jiofebalbios
New Member
Posts: 1
Joined: Thu Nov 17, 2016 7:16 pm

Re: I forgot my password, and my security questions

Postby jiofebalbios » Thu Nov 17, 2016 7:20 pm

Hi there,
We are having a problem to recover the password of some of my fellow members, how can we reset it though the problem is, their emails are not yet active and also the alternative numbers. thank you so much. have a nice day.
;) ;)


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