I forgot my password, and my security questions

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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rusleyannnewbold
New Member
Posts: 1
Joined: Tue Nov 15, 2016 7:29 am

I forgot my password, and my security questions

#1

Post by rusleyannnewbold »

Hi

I have forgotten my password to log in to my account and my security questions answers are not correct either, can you please help me!!

Thank you
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lajackson
Community Moderators
Posts: 11472
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: I forgot my password, and my security questions

#2

Post by lajackson »

rusleyannnewbold wrote:I have forgotten . . .
You can use the "Forgot user name?" option and recover your account using your membership record number and your date of birth.
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jiofebalbios
New Member
Posts: 1
Joined: Thu Nov 17, 2016 7:16 pm

Re: I forgot my password, and my security questions

#3

Post by jiofebalbios »

Hi there,
We are having a problem to recover the password of some of my fellow members, how can we reset it though the problem is, their emails are not yet active and also the alternative numbers. thank you so much. have a nice day.
;) ;)
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