Access Denied

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
Suzshopr
New Member
Posts: 1
Joined: Mon Nov 14, 2016 7:21 pm

Access Denied

Postby Suzshopr » Mon Nov 14, 2016 7:22 pm

I just made a new account, but now when I sign in it denies me access to my Ward list and tools? Not sure what is wrong. Thanks

russellhltn
Community Administrator
Posts: 22178
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Access Denied

Postby russellhltn » Mon Nov 14, 2016 7:24 pm

Do you have your membership number added to your account? Without that, the system considers you a non-member and will not grant you access.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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