No mobile number

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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Posts: 1
Joined: Sun Oct 23, 2016 7:10 am

No mobile number

Postby Dallinsiebert » Sun Oct 23, 2016 7:13 am

This is my sons account I just set up. It asked for a mobile number and wouldn't accept mine again. He doesn't have one yet. So I put out home number not knowing it needed it for verification codes. I now cannot link the email to the account since it sent a text code to our home number which cannot take texts! Help!

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Posts: 8
Joined: Tue Oct 25, 2016 4:01 pm

Re: No mobile number

Postby berg4680 » Tue Oct 25, 2016 4:37 pm

Not 100% sure, but if you add your mobile number to your son's LDS contact information, you should then be able to use your mobile number to receive the verification code. In the email, there is probably a link or something you can click on to have resend the verification number, and there you should be able to change the phone number.

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