New account

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
mablackham
New Member
Posts: 1
Joined: Tue Oct 18, 2016 12:17 pm

New account

Postby mablackham » Tue Oct 18, 2016 12:19 pm

Betty has not been on the internet for three years and can't remember her formation. I'm trying to set up a new account for her so she can get into Family Search to added information to her sister's file. She sister just passed away.
Can you help me set up a file for her with a new e-mail and pass word. I do have her membership number.
My name is Mary Ann Blackham.

lajackson
Community Moderators
Posts: 6139
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: New account

Postby lajackson » Tue Oct 18, 2016 12:44 pm

mablackham wrote:Betty has not been on the internet for three years and can't remember her formation. I'm trying to set up a new account for her so she can get into Family Search to added information to her sister's file. She sister just passed away.
Can you help me set up a file for her with a new e-mail and pass word. I do have her membership number.
My name is Mary Ann Blackham.

Rather than setting up a new account, it will be better for you to help her recover her old account at the "Forgot your username?" link using her membership record number and her date of birth.


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