two accounts
Posted: Tue Oct 11, 2016 12:46 pm
Whenever i log into my lds account it asks for my MRN so i enter it and it says its already on an existing account. I have no idea what my other username or password would be but it's keeping me from accessing things on family tree as well as lds tools & it's confusing. I am hoping to find a way to access the account and delete it. I have asked several tech people and was looking for a help phone mumber to have someone walk me through it but if anyone has any tips for me I'd appreciate it. Thanks!