invalid MRN
Posted: Mon Oct 10, 2016 6:15 pm
Hello,
The issue i am having is, when i go to enter my MRN into my account it shows this error" Either the MRN and/or Birth Date is not valid or the account already exists" im not sure how to correct this, i have tried multiple times to search for an account i have possible set up in the past by looking up my MRN but it states that i cannot access by the MRN option. it has me look it up through my phone number. and opens this account but i can not add my MRN and fully use the tools such as directory. I have triple checked with MLS that my information is correct. any help would be greatly appreciated.
The issue i am having is, when i go to enter my MRN into my account it shows this error" Either the MRN and/or Birth Date is not valid or the account already exists" im not sure how to correct this, i have tried multiple times to search for an account i have possible set up in the past by looking up my MRN but it states that i cannot access by the MRN option. it has me look it up through my phone number. and opens this account but i can not add my MRN and fully use the tools such as directory. I have triple checked with MLS that my information is correct. any help would be greatly appreciated.