Updating Information
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- New Member
- Posts: 1
- Joined: Sun Oct 09, 2016 9:03 am
Updating Information
I tried to update my information in order to get into the lds tools app. One part is re-entering my MRN. When I did this, it told me it was inaccurate or already in use. It's definitely the right number as it's on my ordinance summary. Help?
- mfmohlma
- Senior Member
- Posts: 854
- Joined: Thu Feb 28, 2008 5:45 pm
- Location: Hillsboro, OR
Re: Updating Information
You most likely already have a different account (created for FamilySearch or another website). Use the Forgot password link at ldsaccount.lds.org and use the MRN and birthday recovery option to find out what it is.