Something weird happening with my account

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
New Member
Posts: 1
Joined: Sun Sep 25, 2016 5:20 pm

Something weird happening with my account

Postby dunnryte » Sun Sep 25, 2016 5:23 pm


So, just today I got an email about an email update change notification in my account. The email that I have used for years on which is my primary email just got changed to someone else's in my branch. I have no idea who's this is and my account isn't allow me to change it back to what I had previously as well as it's not allowing me to change my password. Any help would be appreciated!

Chris Dunn

User avatar
Senior Member
Posts: 3060
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT

Re: Something weird happening with my account

Postby sbradshaw » Sun Sep 25, 2016 5:42 pm

My guess is that one of your ward clerks made the change by accident. In any case, if you contact him he should be able to change it back.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

Return to “LDS Account”

Who is online

Users browsing this forum: No registered users and 1 guest