Don't know Security Question Answers to Reset Password

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
na.martinez1
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Posts: 1
Joined: Sat Sep 24, 2016 10:21 am

Don't know Security Question Answers to Reset Password

Postby na.martinez1 » Sat Sep 24, 2016 10:25 am

Is there another way to recover my password without using the security questions? I don't remember the answers to the questions so I can't recover my password to access my account. I need access to my account right away so I appreciate all the assistance I can get. Thank you

lajackson
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Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Don't know Security Question Answers to Reset Password

Postby lajackson » Sat Sep 24, 2016 10:34 am

na.martinez1 wrote:Is there another way to recover my password without using the security questions?

You can recover your account by choosing the Forgot your username? option and entering your membership record number and date of birth.


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