not taking new user or password after resent

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
claudiasanborn7
New Member
Posts: 1
Joined: Sun Sep 18, 2016 4:14 pm

not taking new user or password after resent

Postby claudiasanborn7 » Sun Sep 18, 2016 4:16 pm

I've reset user name and password multiple times and not taking.

russellhltn
Community Administrator
Posts: 20754
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: not taking new user or password after resent

Postby russellhltn » Sun Sep 18, 2016 8:33 pm

How long did you wait? I've noticed a new password can take several minutes to start working at other church sites.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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