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Wrong cellphone number registered upon registration

Posted: Fri Sep 16, 2016 8:41 pm
by marjim.arafiles
I was helping someone register for an account in LDSaccount. I incorrectly typed in a number in the cellphone number section. We cannot receive a verification code because of the mistake, and there seems to be no way to correct that mistake. Please make a way to fix a mistaken entry upon registration.

Re: Wrong cellphone number registered upon registration

Posted: Mon Oct 03, 2016 8:07 pm
by stevenjw
I have the same problem!

Re: Wrong cellphone number registered upon registration

Posted: Tue Oct 04, 2016 10:19 am
by lajackson
I would try to recover the account using the "Forgot your username?" option. This requires a membership record number and a date of birth. Then the email address may be corrected afterward.