Wrong cellphone number registered upon registration

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
marjim.arafiles
New Member
Posts: 1
Joined: Fri Sep 16, 2016 7:39 pm

Wrong cellphone number registered upon registration

Postby marjim.arafiles » Fri Sep 16, 2016 7:41 pm

I was helping someone register for an account in LDSaccount. I incorrectly typed in a number in the cellphone number section. We cannot receive a verification code because of the mistake, and there seems to be no way to correct that mistake. Please make a way to fix a mistaken entry upon registration.

stevenjw
New Member
Posts: 1
Joined: Mon Oct 03, 2016 7:06 pm

Re: Wrong cellphone number registered upon registration

Postby stevenjw » Mon Oct 03, 2016 7:07 pm

I have the same problem!

lajackson
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Posts: 6144
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Wrong cellphone number registered upon registration

Postby lajackson » Tue Oct 04, 2016 9:19 am

I would try to recover the account using the "Forgot your username?" option. This requires a membership record number and a date of birth. Then the email address may be corrected afterward.


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