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I have two Accounts

Posted: Tue Aug 30, 2016 11:44 am
by MadisonAthena
I somehow accidentally made two accts. and am trying to find out how to delete this one so its not really confusing.

Re: I have two Accounts

Posted: Tue Aug 30, 2016 6:46 pm
by jdlessley
Work through your ward clerk. He can call the global service center (GSC) for you to have one of the accounts deleted.

Re: I have two Accounts

Posted: Thu Sep 01, 2016 5:15 am
by sera.tamala21@gmail.com
I Have two accounts, the first one that I set up for family history, I lost the password...
and so I thought to make another account, not knowing that I used my lds member number on my old account.... now I cant use my member number on my new account coz its saying that I'm trying to hack a page.. can you please help me, as I'm a seminary teacher but cant use WISE because of this problem..
TIA

Re: I have two Accounts

Posted: Thu Sep 01, 2016 9:39 am
by lajackson
Work with your ward clerk, who will contact the Global Service Center to combine the accounts or delete one of them.

Re: I have two Accounts

Posted: Thu Sep 01, 2016 10:46 am
by russellhltn
sera.tamala21@gmail.com wrote:I lost the password...
At the sign-in screen, use the "lost password" link to recover the password of the first account. That's the account you need back.