I have two Accounts

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
MadisonAthena
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Joined: Tue Aug 30, 2016 10:43 am

I have two Accounts

Postby MadisonAthena » Tue Aug 30, 2016 10:44 am

I somehow accidentally made two accts. and am trying to find out how to delete this one so its not really confusing.

jdlessley
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Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: I have two Accounts

Postby jdlessley » Tue Aug 30, 2016 5:46 pm

Work through your ward clerk. He can call the global service center (GSC) for you to have one of the accounts deleted.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

sera.tamala21@gmail.com
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Posts: 1
Joined: Thu Sep 01, 2016 4:08 am

Re: I have two Accounts

Postby sera.tamala21@gmail.com » Thu Sep 01, 2016 4:15 am

I Have two accounts, the first one that I set up for family history, I lost the password...
and so I thought to make another account, not knowing that I used my lds member number on my old account.... now I cant use my member number on my new account coz its saying that I'm trying to hack a page.. can you please help me, as I'm a seminary teacher but cant use WISE because of this problem..
TIA

lajackson
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Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: I have two Accounts

Postby lajackson » Thu Sep 01, 2016 8:39 am

Work with your ward clerk, who will contact the Global Service Center to combine the accounts or delete one of them.

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: I have two Accounts

Postby russellhltn » Thu Sep 01, 2016 9:46 am

sera.tamala21@gmail.com wrote:I lost the password...

At the sign-in screen, use the "lost password" link to recover the password of the first account. That's the account you need back.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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