Page 1 of 1

Updating MRN

Posted: Mon Aug 29, 2016 4:28 pm
by PheuckPhuong
My account will not allow me to update my MRN. It keeps saying that it is invalid or someone else has that number. I am positive my MRN is correct.

Re: Updating MRN

Posted: Fri Sep 02, 2016 10:49 pm
by sbradshaw
Hi, most likely you have another LDS Account, maybe one that was created a while ago for FamilySearch or another site. You can use the recovery options at LDSAccount.LDS.org to recover your old username, and then your password if needed: https://ldsaccount.lds.org/recovery