Updating MRN

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
PheuckPhuong
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Joined: Mon Aug 29, 2016 3:26 pm

Updating MRN

Postby PheuckPhuong » Mon Aug 29, 2016 3:28 pm

My account will not allow me to update my MRN. It keeps saying that it is invalid or someone else has that number. I am positive my MRN is correct.

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sbradshaw
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Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
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Re: Updating MRN

Postby sbradshaw » Fri Sep 02, 2016 9:49 pm

Hi, most likely you have another LDS Account, maybe one that was created a while ago for FamilySearch or another site. You can use the recovery options at LDSAccount.LDS.org to recover your old username, and then your password if needed: https://ldsaccount.lds.org/recovery
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


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