I'm always signed in I don't or can't find anything in help that might help

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
dennisbeau
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I'm always signed in I don't or can't find anything in help that might help

Postby dennisbeau » Sat Aug 20, 2016 2:31 pm

I would like to have my search page fixed so that I could sign in but I'm always signed in but if someone at your end could clear my password out of the
then I could get back normal sign in and sign out because right now I can't change password because it's active because I'm frozen in the signed in position.

Any help would be appreciated

dennisbeau@rogers.com

Thank You

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sbradshaw
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Re: I'm always signed in I don't or can't find anything in help that might help

Postby sbradshaw » Sat Aug 20, 2016 4:02 pm

What are you seeing that indicates that you're already signed in? What kind of computer and web browser are you using?
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

lajackson
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Re: I'm always signed in I don't or can't find anything in help that might help

Postby lajackson » Sat Aug 20, 2016 5:18 pm

dennisbeau wrote:I'm always signed in but if someone at your end could clear my password . . .

No one here can sign you out or clear your password. This is just a user forum.

Church sites will sign you out automatically after a period of inactivity.
Most search sites have a place where you can sign out. Look for a little gear symbol, usually near the top right.

Your browser probably has been set to remember logins and passwords. You should begin by turning off that feature. It us usually under the Tools or Options menu.


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