I live in the USA and can't make a donation online

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Clarkj
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Posts: 1
Joined: Mon Aug 01, 2016 9:42 am

I live in the USA and can't make a donation online

Postby Clarkj » Mon Aug 01, 2016 9:44 am

In attempting to make a donation online, I get a messaging saying that donations are for United States Members only.

Confused.

russellhltn
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Posts: 20779
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: I live in the USA and can't make a donation online

Postby russellhltn » Mon Aug 01, 2016 10:30 am

The question is where are your records? If you go to https://www.lds.org/directory/ what ward comes up?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

lewisfam2000@gmail.com
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Joined: Mon Aug 15, 2016 1:46 pm

Re: I live in the USA and can't make a donation online

Postby lewisfam2000@gmail.com » Mon Aug 15, 2016 1:47 pm

I am having this same problem (can't make donations online) and when I go into the directory, it says "access denied". Is my account set up incorrectly?

russellhltn
Community Administrator
Posts: 20779
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: I live in the USA and can't make a donation online

Postby russellhltn » Mon Aug 15, 2016 2:11 pm

lewisfam2000@gmail.com wrote:I am having this same problem (can't make donations online) and when I go into the directory, it says "access denied". Is my account set up incorrectly?

If the directory says "Access denied", then either your LDS Account doesn't have a MRN associated with it, or your membership record is not with your ward.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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sbradshaw
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Location: Provo, UT
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Re: I live in the USA and can't make a donation online

Postby sbradshaw » Mon Aug 15, 2016 4:47 pm

First, go to LDSAccount.LDS.org to make sure your Membership Record Number is associated with your LDS Account. If it already is, then you'll need to talk to your ward clerk on Sunday to make sure your records are in your ward.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


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