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Online Tithing not showing on my account

Posted: Sun Jul 31, 2016 3:22 pm
by hadley20
I am our Ward Financial clerk and a member in my Ward was having issues (in June of this year) on LDS.org with his account because he had two accounts. He has gotten this fixed and now only has one account. In June and July of this year he paid his tithing online, but now when you look at his tithing history it does not show his June tithing payment. The July payment is showing but the June payment does not show.

Can someone please help me with this problem?

Re: Online Tithing not showing on my account

Posted: Sun Jul 31, 2016 3:48 pm
by russellhltn
How did he did his problem? Because it sounds like his donations were not combined.