recover child's password
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- New Member
- Posts: 1
- Joined: Sun Jul 24, 2016 12:01 pm
recover child's password
My 12 year old daughter has forgotten her password and we have now spent an hour trying to uncover it. Her member number isn't attached to the account, but nothing we have tried has helped us log in on either family search or lds.org. It also says her email isn't available as a method of recovering her password, but it just keeps walking us through the same circles and no results. We need to get her logged in for family search and to start her personal progress (just turned 12) tracking online. Any ideas?
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- Community Administrator
- Posts: 34485
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: recover child's password
Since her member number isn't attached, she probably hasn't lost much. Consider creating a new account.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.