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Password recovery on LDS.org not working anymore

Posted: Sun Jul 17, 2016 7:20 am
by joshua.drewlow
The page of the password recovery for the lds account seems to have a Javascript Bug or something. I tried to change the password of a friend with his membership record number and his birthday. When I enter the new password and click on Set password it sends the request, server answers with 200 but does not go further. It shows an error in the console (Google chrome).

Re: Password recovery on LDS.org not working anymore

Posted: Mon Jul 18, 2016 9:42 pm
by dianasanchez
I'm having the same issue, when I set a new password, nothing happens. Does anyone know any work around? fix?

Re: Password recovery on LDS.org not working anymore

Posted: Tue Jul 19, 2016 1:09 am
by joshua.drewlow
Probably best is to contact the admin of the website project about this. But I can't find a project or something. Does anybody has an idea?

Re: Password recovery on LDS.org not working anymore

Posted: Tue Jul 19, 2016 6:45 am
by aebrown
joshua.drewlow wrote:Probably best is to contact the admin of the website project about this. But I can't find a project or something. Does anybody has an idea?
Use the Feedback link located at the bottom of most pages of LDS.org to report issues.

Re: Password recovery on LDS.org not working anymore

Posted: Wed Jul 20, 2016 12:19 am
by sbradshaw
Did you try using a different browser or a different computer?