Verification for Child Account not working

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
dakirbys
New Member
Posts: 1
Joined: Sat Jul 16, 2016 11:58 am

Verification for Child Account not working

Postby dakirbys » Sat Jul 16, 2016 11:59 am

My son tried to create an account on LDS.org. It sent me an email with a verification link. I clicked it and it took me to the FamilySearch.org home page but didn't say anything else about it. When he tries to log in, it says the account hasn't been verified. If he tries to recover his username through LDS.org, it says this option is not available for this account and won't let him create an account (since he already has one).

klorn
New Member
Posts: 1
Joined: Mon Jul 18, 2016 7:39 am

Re: Verification for Child Account not working

Postby klorn » Mon Jul 18, 2016 7:40 am

I am having the same issue. I have clicked on the link. I have put in the number. I have resent the email. Nothing is working.

beeswing
New Member
Posts: 1
Joined: Thu Jul 28, 2016 5:52 pm

Re: Verification for Child Account not working

Postby beeswing » Thu Jul 28, 2016 5:54 pm

I'm having the exact same issue MULTIPLE times. I sent a help request and all I received was an email with directions for how to do what I had just done. Could there be a bug in the system?

sonicfray
New Member
Posts: 1
Joined: Sun Nov 20, 2016 9:04 pm

Re: Verification for Child Account not working

Postby sonicfray » Sun Nov 20, 2016 9:05 pm

I'm having the same issue! Help!


Return to “LDS Account”

Who is online

Users browsing this forum: No registered users and 1 guest