LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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I'm trying to assist several members to create an lds account but the session keeps timing out and then locks them out. These members are not computer literate and need more time to go through the process of entering MR#, creating user name & password, etc. Is there away to be allowed more time or an alternate way to create an account?
djgarner wrote:I'm trying to assist several members to create an lds account but the session keeps timing out and then locks them out.
I would suggest you report this problem through a Feedback link at LDS.org or through the Help link at the top right of the LDS Account page, so that the developers can look at the situation.
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