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my membership number is not recognized

Posted: Mon Jul 11, 2016 3:42 am
by stephanieaniban
when i first register for an lds account i wasnt able to put my membership because i didnt have the copy at that time.
now i decided to register my membership number it but it says that it was incorrect although the details (birthdate and membership #) were correct.
i tried to ask our ward clerk to check about my details but there seem to be no problem with my information. I also tried to register again but it says that the account already exist. I hope I can get help. Thanks

Re: my membership number is not recognized

Posted: Mon Jul 11, 2016 10:22 am
by mfmohlma
Most likely you already have another account associated with your membership number. Use the "Forgot my username" link directly under the username box at ldsaccount.lds.org

Re: my membership number is not recognized

Posted: Mon Jul 11, 2016 10:31 am
by russellhltn
mfmohlma wrote:Most likely you already have another account associated with your membership number. Use the "Forgot my username" link directly under the username box at ldsaccount.lds.org
And use the MRN/Birthday option to try and recover that login name.